Important: It is not possible to use the software without a license. If no license is available, the software is blocked.
The trial license allows you to use the full software functionality for 60 days. Once it expires, you must request a regular license.
The Basic license allows you to use the whole software functionality for 12 months. After its expiration, you will have to request a new license.
Important: You will need to provide the serial number of your printer to activate the Basic license.
1. Go to > Activate License > Request License.
→ The following window appears.
3. Fill in the suggested form.
Notice: The printer's serial number is written on the label affixed to the printer.
You can also check the printer S/N by selecting Settings > Printer Settings > About Printer on your printer screen. Make sure that the serial number of the printer specified in the Printer S/N field matches the serial number on the label affixed to the back of the printer.
4. Press Send Request.
→ The following confirmation window pops up.
→ The automatic License Request Confirmation is sent to the indicated email address.
→ The License Key will be sent to the indicated email address. This may take some time.
1. Check your email to find the License Key. The License Key is a file with *.lic extension.
Notice: Please make sure to check your SPAM folder in case you haven't received your License Key within 24 hours of submitting the form. If you still haven't received it, please contact Customer Service.
2. Go to > Activate License and select Activate License.
→ The folder screen will appear, allowing you to select the License Key file.
3. Select the previously emailed License Key and click Save to validate the license and launch the application.
Check License Details
To check the information about the license:
1. Go to > About.
2. Select License tab.