This feature allows the user to provide remote access to the printer to the support representative.
Notice: The remote access is temporary and can be terminated by the customer at any time.
1. On the home screen of the printer, tap Settings | Support | Remote Assist | Enable Remote Access.
→ The following screen appears.
2. Provide the 5-digit support key to your support representative.
→ The remote session starts.
3. To terminate the remote session, tap [Disable Remote Access].